9.3 - Blog: Measuring HR
Share a list of three HR actions/processes you feel are important to measure and communicate to the business, and why you think they are important. 1. Employee Development and Training Programs Learning and development (L&D) are fundamental to enhancing the skills and productivity of the workforce. L&D is one of the primary ways that human capital generates economic returns. High-performing organizations develop capabilities to sustain and expand the value derived from analytics and other key initiatives (Henke, Bughin, Chui, Manyika, Saleh, Wiseman, & Sethupathy, 2016). HR can demonstrate a direct link between training investments and post-training performance by tracking participation rates, as well as improvements in skill proficiency and the impact on post-training performance. An example of ROI is when $100,000 is spent on training and overall company profits rise by a measurable amount; the ROI calculation validates continued spending. 2. Employee Engagement and Reten...